TABLE of CONTENTS
Q1: Are the mailers PLAIN TEXT or HTML?
A1: We offer both - either plain text or HTML email formats when we send your emails. Plain text is simple text - no formatting, just black type text on a white background. Any domain name url entered with the http:// in the front of the domain name will automatically become a hypertext clickable link inside peoples email programs so people will still be able to get to your site even if you send a straight text email message. Html is hyper text markup language - the coding that Web pages are designed with color, formatting and graphics/images can be used. We feel that it is a good idea to keep all html emails to use light amounts of html usage for emailing purposes.
A2: We maintain 3 different databases - 1) Double optin email contact database targeted by interest category and maintained miticulously each day. 2) We also have targeted emails by zip code available upon request and 3) a general consumer (not specific target) email list. Who are you looking to target?
A3: The general audience consumer email list is a single optin consumer list of people that have not specified any particular targeting other than simple, general consumer interests. They are all English speaking.
A4: Simply select up to three of the available targeted categories on the form where you are asked to provide your email message for us to send on your behalf. Remember if you don't have an email message to send you can have one of our professional copywriters create an email ad message for your for a small additional fee.
A5: The Targeted Opt-in Email Advertising Service
A6: The list of our categories for the Targeted Opt-In emailing service is available at http://www.majon.com/safeannounce/email_targeted_category_list.html In addition, you can select specific geography for a drop-down menu as well - USA, Canada, UK or Worldwide. Within the US, we can target by state with our Local Service http://www.majon.com/local-email.html
Q7: What address is in the FROM address?
A7: The 'from' MUST be from US as they have opted in to US. If the 'from' were from YOU, the mailer would be SPAM and not arrive in the InBox.
A9: In general, we are seeing 4000+ visitors to a site per 50,000 emailer ad campaign. That is a pretty good response rate. If you have a compelling, unique offer you could do quite well. However, basing your success on sales alone does not allow you to see where you need to improve your campaign. For example, you could be receiving visitors, but not sales, implying that the reader was interested until they reached the website. Or, you may not receive as many visitors, implying that there is a problem with the intrigue of the subject line. Additionally other factors include the ad message itself, your call to action, your offer, your pricing, your presentation or perhaps even bandwidth of your site host among many other possible reasons that can effect your success.
A10: We provide tracking of the number of readers that click FROM your mailer TO the URL in the mailer. These stats are available for review in the MCS customer members' area of our site that is opened to you when your order is processed.
We provided 24/7 live click thrus and a full report of the IPs that clicked thru. Upon completion, we provide % delivered, % open, and raw server stats
Currently, site visitors average 4000+ for an initial 50,000 million mailer. Please note that click thrus and open rates are not the same! This is ACTUAL visitors to YOUR site, not just folks that opened the email.
A11: Open rate is really an insignificant number - as many email applications will show an email as opened when the message is downloaded. What is good to monitor is click thru rate - meaning how many folks clicked from your URL in the email creative to your Web site. You will be sent your login and password when the order is placed. Of course, any sales, sign-ups, etc will be evident.
A12: We send 108% of the quantity you order, so the delivery rate runs over 100%. In addition, opt -outs and bounces are removed daily, and new opt-ins are populated throughout the databases on a continuous basis to maintain fresh databases.
A13: Emailing is a reputation based protocol. We protect our email reputation with the most sophisticated technology and the best double opt in email people we can get. These folks have opted in to receive our e-mails, the messages are sent thru a well maintained reputation email system so that minimizes the e-mail from going into a bulk folder. In addition, we are a 'white-listed' vendor with most Internet Service Providers.
A14: The databases are generated daily from many places around the internet where people are optin and then by confirming their optin email address they are added into our targeted category lists. All optin participants are asked to select their targeted areas of interest.
Currently, we obtain new opt-ins from layer ads on various Web pages from many of our partners websites.
Our system automatically removes any bounces and opt-outs every day, so the lists are fresh. In addition, we populate new addressed into the categories as they arrive daily.
A15: Opt out remove links are always provided on all e-mails sent out. We folow all the rules and laws of the internet regarding generally accepted emailing principles.
A16: We offer plain text creatives for an additional charge of $50. In addition, We offer a SIMPLE html ad conversion by pulling graphics from your site and formatting with a similar color scheme and fonts of your site for $50. We place these charges after an order is placed, as this is a discounted rate only available to clients who order this service
A17: Yes, we can send you guidelines and a sample to your email address.
Here are some guidelines to help you create a successful e-mail marketing piece.
State: This is an important announcement for your evaluation (your offer, value proposition, deal) .... Here is why this is so valuable:
1) Compelling reason number 1
Go here NOW (http://www.yourwebsite.com) ! Limited time offer!
Add Contact info, so they can contact you for more details, makes your message more personal too
A18: Please feel free to review your click thrus from the emails to your site at the MCS members area at http://members.majon.com/.
Just enter your e-mail address as your username, and you can click on "Forgot password" if you lost the login info.
Select Order Manager and click on the Targeted Order ID #.
Your WebCountPro stats will be visible under Service Details! These are click thrus of REAL visitors that read your message and were interested to visit your site! (As stated in the Service Agreement you signed, we do not provide open rates, bounces, etc...)
A19: Please note that our tracking may NOT coincide with your stat counter, stats information at google analytics based on unique settings on your server or system.
Site visitors that arrive from a stat server (any stat counting server - not just ours) may appear to be coming from the same IP due to being tabulated through the tracker.
Your own stats may view those visitors as one IP address and thus 1 visitor, so 300 visitors in one day could possibly appear as only 1 visitor!
Another way to think about this is that a counter is a funnel--- all the IPs addresses come in the top of the funnel, but the counting process strips the original IP addresses, so the stats that come out the bottom of the funnel may appear as one IP. We have done everything we can to try to prevent this from happeing on must stat counters but in some cases it is out of our control. Therefore, it is understood that we must rely on our inhouse stat counters when determingin all stats for ad campaigns.
A20: The list of our available targeted categories is available at: http://www.majon.com/safeannounce/email_targeted_category_list.html In addition, you can select specific geography for a drop-down menu as well - USA, Canada, UK or Worldwide. Within the US, we can target by state.
A21: No, we do not sell email lists. Additionally, since the people on the lists have not opted in to you but rather ot our email ists - if you were to email them with the proper sending protocol that they expect that could technically be considered spam! We send YOUR mailer to the targeted email databases that we maintain. See our targeted email categories at http://www.majon.com/safeannounce/email_targeted_category_list.html
A22: No, we are a "white listed" vendor by most ISPs and these folks have OPTED in to receive our emailings. When they have joined the list (opted in), they are asked to select their areas of interest
A23: Folks have double opted in on various Web sites that we own or from sites we have partnered with. People have volunteered to receive information about targeted selected interest areas.
A24: You can access/view/edit your mailer creative 24/7 at http://members.majon.com
Select Order Manager, then your order number on the Order History.
Under Service details, make changes by editing your service details - Just REMEMBER to click UPDATE SERVICE DETAILS when you done!
A25: Access your mailer creative 24/7 at: http://members.majon.com
Select Order Manager, then click in the Order ID # in the Order History.
This opens a new tab named Majon Order Summary Under Service details, right under Body is a RED Preview email. Click to view your mailer.
A26: As we have millions of contacts in our databases, there is no way to insure your email address would specificially receive your particular mailer. Additinally, we need to follow the protocol that we have established for aall optin people selecting targeted interest areas etc.
You can access / review your mailer creative 24/7 at: http://members.majon.com
Select Order Manager, then your order number on the Order History. Under Service details, click the RED "Preview Email" to see your ad.
Q27: Plain text is simple text - no formatting, just black type text on a white background. Any domain name url entered with the http:// in the front of the domain name will automatically become a hypertext clickable link inside peoples email programs so people will still be able to get to your site even if you send a straight text email message. Html is hyper text markup language - the coding that Web pages are designed with color, formatting and graphics/images which can be used. We feel that it is a good idea to keep all html emails to use light amounts of html usage for emailing purposes.
A28: Just place http:// in front of any URL and the link will be active in a text message! Additionally, we personally verify your link before we send your email message for you!
A29: We can't add your contacts to our list for several reasons including
A30: If we provide you with the lists, we would be violating the privacy of the subscribers and you would then be sending spam, as these folks have not opted in to you of to your lists!
We would be happy to send targeted email messages on your behalf to our databases. See our available targeted email categories here: http://www.majon.com/safeannounce/email_targeted_category_list.html and place your order at: https://www.majon.com/ecommerce/safeorder.html