Accounting Software: It's All About Using the Proper Resources - Like Peachtree
In the old days, you could learn all there was to know about a piece of software in an afternoon. Installation was a breeze, and the only thing you had to worry about was if there was enough disk space to complete the load. Today, the situation has changed dramatically. If you're dealing with Peachtree or another of the ever-expanding software lineup now under the umbrella of The Sage Group (such as MAS 90 or MAS 200 accounting software, ACT!, Timeslips, etc.), you know that things are no longer simple. The software, while still based on the fundamental principles of accounting, project management, CRM and such, is almost infinitely more powerful, but it's also far more complex. Add to that that almost all computers are networked today, and your installation, integration, upgrade and training efforts aren't simple anymore at all.
Support, same thing. You may or may not have the in-house resources to handle it all. If not, having a reliable outside resource that really knows its stuff is invaluable. For The Sage Group, that means "Platinum"-level consultants and care, local training and service companies that know their stuff and are available when you need them. When you have some real issues with your MAS 90 or MAS 200, it's not the time to negotiate language barriers at some call center halfway around the world.
All of this is common sense. Our computers and systems get ever faster and sleeker, our software ever more powerful and versatile. But the underlying educational, training, configuration and support issues never change. Peachtree is as terrific today as it was when it first came out over 30 years ago, but somehow things never got simpler. Keeping needless overhead to a minimum and engage the proper resources, both in-house and from outside, remains key.
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+Chris Robertson is a published author of Majon International. All Rights Reserved. Copyright 2013 (Wed Jan 20 2010) Majon International. Majon International is one of the worlds MOST popular internet marketing and internet advertising companies on the web. Visit their main business resource internet marketing web site at: http://www.majon.com