When it comes to running a business, tracking financial activity is key. Peachtree software gives you the ability to manage the financial side of your business. From customer orders to accounting to payroll and tax needs, you can rely on Peachtree accounting software to provide the tools needed for these daunting business tasks. But wouldn't it be nice to expand Peachtree's capabilities to enhance customer service efforts? With the ACT! software integration, you can do just that!
ACT! software is the ultimate in customer service software that gives you a "bird's-eye" view of your customers. With ACT!, you can keep notes, detailed customer history (including past orders), conversation notes, Facebook profiles and more for each customer. As you gain prospective on your customers, you can begin to learn their buying habits, and thus serve them better in the future.
Perfect for the Growing Business
ACT! software integration for your Peachtree Quantum software or other Peachtree applications brings you more than just numbers. It's the perfect customer service software for the growing business because it works with Peachtree to compile all a customer's information in one place. When a business is new and small, and basically operated by a handful of people, it's easy to get to know customers personally. You and/or your employees will quickly learn customers' names, buying patterns and concerns. But as the business grows, it's inevitable that you will lose that personal touch as more customers are added.
To the customer, it will seem as though your business has grown cold and indifferent to his needs. That's where ACT! software integrated with Peachtree can help! It enables you to view each customer's information in a flash and have all past notes, purchases, etc. in one location. Imagine if when a customer calls, you can pull up a screen that shows all his past information at once. Then you will immediately know what that customer's past experience has been with your company, including notes from their last call. This can greatly improve your customer service relations, especially if you use multiple customer representatives to answer your calls.
Marketing Tools and More
ACT! software not only helps you take care of repeat customers, but also provides amazing tools to aid in getting new business. ACT! e-marketing solutions enable you to send captivating ad campaigns with an online editor and capture leads using lead management software capabilities. This puts the power of marketing your business right at your fingertips without spending more money on other software.
You'll also be happy to know that ACT! works seamlessly with Lotus Notes, Microsoft Outlook and more than 10 other popular programs. Other great features include calendar pop-ups, at-a-glance user availability, activity alarms, advanced queries and search, tabbed interface, record merge, duplicate checking, social media profiles, and more than 60 pre-defined fields for e-mails, contact details and phone numbers.
ACT! by Sage Software can also be integrated with MAS90 accounting software or MAS 200 software, QuickBooks Enterprise and other programs. If you use a Peachtree product such as Peachtree Quantum, then you can take advantage of Peachtree training online or one-on-one training to help you integrate your software with ACT! and learn how it works. Get started with ACT! software today to begin seeing better results in your customer service efforts!
To learn more about subjects like Peachtree please visit the web site at: http://www.jcscomputer.com
For more information and informative related articles and links about this subject matter and content, please visit Majon's Business | Industry | Economy directory: http://www.majon.com/directory/business-industry-economy. Also visit our Shopping Directory Marketplace for more related sites.
About the Author
Chris Robertson is a published author of Majon International. All Rights Reserved. Copyright 2011 (Tue Mar 02 2010) Majon International. Majon International is one of the worlds MOST popular internet marketing and internet advertising companies on the web. Visit their main business resource internet marketing web site at: http://www.majon.com
